Privacy Policy

Last Updated: 25 January 2025

This Privacy Policy ("Policy") describes how PIF Digital Inc. ("PIF Digital," "We," "Our," or "Us") collects, uses, protects, and shares personal information when you access or use our website (fithub.health), FITHub Health platform, mobile or web-based applications, and other services (collectively, the "Services"). It also outlines your rights regarding the personal information we collect and how you can manage it.

By using the Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy and the accompanying Terms of Use. If you do not agree with these terms, please do not use the Services.

1. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes to our practices, technologies, or legal obligations. If significant changes are made, we will notify you by updating the "Last Updated" date at the top of this page, providing a notice on our website or application, or emailing you directly.

It is your responsibility to review this Policy periodically to remain informed of any updates. Your continued use of the Services after any changes are made constitutes your acceptance of the updated Privacy Policy.

2. Information We Collect

We collect various types of information to provide and improve our Services, ensure security, and comply with applicable laws.

a. Information You Provide

You may provide the following information directly when using our Services:

Account Information: Your name, email address, phone number, and password when creating or managing an account.
Payment Information: Billing address, credit card details (processed through third-party providers), and transaction history.
Health Challenge Data: Metrics such as weight, height, fitness goals, and performance statistics submitted through the FITHub Health platform.
Feedback and Communication: Survey responses, customer support inquiries, or content you post on the Services.

b. Information We Collect Automatically

When you use our Services, we may automatically collect:

Usage Data: Your IP address, browser type, device details, operating system, referral URL, pages viewed, and time spent on the site.
Geolocation Data: Your approximate location based on your IP address or device settings (if enabled).
Cookies and Tracking Technologies: See Section 7 for detailed information on cookies.

c. Information From Third Parties

We may receive additional information about you from:

Social Media Platforms: Information when you connect your account or interact with us via third-party platforms like Facebook or Google.
Service Providers: Validation of your contact details or payment processing information.

3. How We Use Your Information

We use your information to:

Provide, personalize, and improve the Services.
Process payments and manage billing.
Facilitate participation in health challenges and track performance.
Communicate updates, promotions, and other relevant information.
Ensure security and prevent fraud.
Comply with applicable legal obligations and enforce our Terms of Use.

4. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following cases:

a. Service Providers

We share information with trusted third-party vendors who perform functions on our behalf, such as payment processing, hosting, and analytics.

b. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

c. Legal Compliance

We may disclose information to comply with legal obligations, such as court orders, subpoenas, or regulatory requirements.

d. Aggregated or De-Identified Data

We may share anonymized data for research, marketing, or analytics purposes.

e. With Your Consent

We will share your information with third parties if you have explicitly authorized us to do so.

5. Your Rights and Choices

a. Managing Your Information

You can access, update, or delete your account information by logging into your account or contacting us at info@fithub.health.

b. Opting Out of Communications

You can opt out of promotional emails by clicking the "unsubscribe" link in our emails or contacting us directly. Even after opting out, we may still send you transactional or administrative emails regarding your account or Services.

c. California Consumer Privacy Act (CCPA)

California residents have additional rights under the CCPA, including:

The right to request disclosure of personal information collected, used, and shared in the past 12 months.
The right to request deletion of personal information (subject to exceptions).
The right to opt out of the sale of personal information (note: PIF Digital does not sell personal information).

To exercise your rights under the CCPA, email info@fithub.health.

6. Children’s Privacy

Our Services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13 without parental consent, we will promptly delete the information.

If you believe we have collected information from a child under 13, please contact us at info@fithub.health.

7. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance user experience, analyze usage patterns, and deliver personalized content.

a. Types of Cookies We Use

Essential Cookies: Necessary for core functionality, such as user authentication.
Performance Cookies: Track how users interact with the Services to improve performance.
Marketing Cookies: Used to deliver targeted advertising.

b. Managing Cookies

You can adjust your cookie preferences through your browser settings. Note that disabling cookies may impact your ability to use certain features of the Services.

8. Security of Your Information

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or destruction. These measures include encryption, firewalls, and secure data storage practices.

However, no system is completely secure, and we cannot guarantee absolute protection. You are responsible for maintaining the confidentiality of your account credentials.

9. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once retention is no longer necessary, we securely delete or anonymize your data.

10. Links to Third-Party Websites

Our Services may include links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

11. CAN-SPAM Act

The CAN-SPAM Act governs commercial email communications and establishes rules for sending emails. PIF Digital complies with the CAN-SPAM Act to ensure your email preferences are respected.

a. How We Use Your Email Address

We may use your email to:

Send updates about your account or transactions.
Respond to inquiries or requests.
Deliver promotional offers and newsletters (with your consent).

b. Our Compliance Measures

To comply with the CAN-SPAM Act, we:

Do not use false or misleading subject lines or email addresses.
Clearly identify emails as advertisements when applicable.
Include our physical address in all communications:

PIF Digital Inc.
910 Faulk Rd., Suite 201
Wilmington, DE 19803
County of New Castle

Provide a clear method for opting out of future communications.
Honor opt-out requests promptly.

c. How to Opt Out

You can opt out of receiving promotional emails by clicking the "unsubscribe" link in any email or contacting us at info@fithub.health. Once you opt out, we will remove your email address from our mailing lists within 10 business days.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

PIF Digital Inc.
910 Faulk Rd., Suite 201
Wilmington, DE 19803
County of New Castle
Email: info@fithub.health